Unauthorized Billing Of Credit/Debit Card Or Home Mortgage
Unfair and Deceptive Services
Excessive or Unauthorized Fees
Products or Services
This is an ongoing investigation and potential class action against Budget Rent A Car System, Inc.
Budget Rent A Car System is a large car rental company with locations through out the United States.
E-TOLL is Budget Rent A Car's electronic toll collection program. Most, if not all, Budget Rent A Car rental cars are equipped with electronic transponders that automatically pay a toll when the car drives through a toll booth equipped with an automated payment system.
In Texas, Budget Rent A Car's e-TOLL system operates with the EZ Tag, Toll Tag or Tx Tag automated toll collection systems. In Florida, Budget Rent A Car's e-TOLL system operates with the Sun-Pass and ePass express video lanes. In the NorthEast, Budget Rent A Car's e-TOLL system operates with the EZ Pass automated toll system. Budget Rent A Car's e-TOLL sytem also operates with automated toll collection systems in Colorado and Puerto Rico.
Based upon consumer complaints, it appears that Budget Rent A Car does not fairly disclose the cost and fees associated with its e-TOLL system. A renter driving through a designated toll lane, does not have the option to deactivate the e-toll transponder, thereby incurring the charge. Also Budget Rent A Car charges $2.50 a day once the e-toll transponder is activated, for each day of the rental (up to $10 per rental week). So, apparently, a renter could rent a car from Budget Rent A Car for a full work week (Monday through Friday) and only drive through a toll on the last day of the rental and then be charged $2.50 a day for each rental day.
Based upon consumer complaints, it also appears that Budget Rent A Car does not properly allow consumers to opt-out of the service. It is automatically activated when the vehicle enters certain toll lanes and can not be turned off by the renter.
Name (Stock Symbol)
Budget Rent A Car System, Inc
Budget Rent A Car System, Inc. rents economic automobiles. directly or through franchisees. Budget Rent A Car System, Inc. is a subsidiary of Avis Budget Group.
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