Search By:
Products
Injury
Topic
Company
Industry
Qwest might have unlawfully charges a $200 early termination fee.
Investigation Source
- Nationwide
Investigation Scope
Category Information
Investigation Topics
- Unfair and Deceptive Services
- Early Termination Fees
Product or Service
- Qwest Internet Service
Injury Type
- Monetary Loss
Investigation Details
Investigation and pending class action against Qwest Communications International, Inc. seekng to void a $200 "Early Termination Fee" Qwest charges customers who cancel their service before the expiration of a purported term commitment, generally of two years. Qwest surprises customers with the "Early Termination Fee" when they seek to cancel service. The documents that Qwest provides to customers state that the arrangement is month-to-month, but Qwest contends that customers orally agreed to the longer term.
Defendant Details
| Name (Stock Symbol) | Brief Description |
|---|---|
| Qwest Communications International Inc (Q) | Qwest Communications International Inc. provides data, Internet, video, and voice services in the United States and internationally. |