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Public Storage might unlawfully require customers purchase add on products and services.
Investigation Source
- Nationwide
Investigation Scope
Category Information
Investigation Topics
- Misrepresentation
- Storage Rental Units
- Excessive or Unauthorized Fees
Product or Service
- Rented Storage Unit
Injury Type
- Monetary Loss
Investigation Details
Investigation and potential class action against Public Storage. According to consumer reports, Public Storage requires consumers purchase Public Storage's insurance for the items stored at their facility. Consumers have also reported that Public Storage required them to purcahse Public Storage's lock and that the size of storage units are less than advertised.
Defendant Details
| Name (Stock Symbol) | Brief Description |
|---|---|
| Public Storage (PSA) | Public Storage operates as a real estate investment trust owns and operates self-storage facilities in the United States and Europe. |