AT&T might be profiting from its knowledge that its third-party billing and collection system is flawed resulting in unauthorized charges being assessed upon its customers and is not doing anything to correct the flaws to better protect its customers.
Unauthorized Billing Of Credit/Debit Card Or Home Mortgage
Unfair and Deceptive Services
Over Charge
Excessive or Unauthorized Fees
Product or Service
Telephone Service
Injury Type
Monetary Loss
Investigation Details
This is an investigation and potential class action lawsuit against AT&T.
AT&T is a household name and it proides telecommunication services within the United States.
This class action investigation centers around consumer allegations that AT&T knows its third-party billing and collection system lacks sufficient safeguards to prevent unauthorized charges from being added to its customers’ wireline telephone bills-yet, AT&T continues to bill and collect such third-party charges without taking steps to ensure the charges are in fact authorized. One consumer claims that because AT&T gets to keep a substantial portion of the amounts billed and collected for third-party charges, there is no incentive for AT&T to change or improve the present security of its current third-party billing and collection practices to insure that its customers are not billed excessively and unnecessarily.
AT&T might therefore know that its third-party billing and collection system is flawed and, therefore, results in unauthorized charges being assessed upon its customers but is not doing anything to correct the flaws to better protect its customers.
If you have information concerning the imposition of unauthorized third-party charges to your AT&T wireline telephone bill and would like to discuss our investigation please click through to our law firm web site and contact us.
Defendant Details
Name (Stock Symbol)
Brief Description
AT&T, Inc. (T)
AT&T provides wireless and wireline telecommunications services globally.