Search By:
Products
Injury
Topic
Company
Industry
Lingo allegedly wrongfully terminates unprofitable customers from its unlimited calling plan, which Lingo has named its "Lingo World Max".
Investigation Source
- Nationwide
Investigation Scope
Category Information
Investigation Topics
- Misrepresentation
- Unfair and Deceptive Services
- Failure To Provide Prepaid Service
- Telephone
Product or Service
- Telephone Service
Injury Type
- Monetary Loss
Investigation Details
This is a pending class action investigation against Lingo Inc. and its parent company Primus Telecommunications Group, Inc.
Lingo and Primus Telecommunications Group, Inc. are telecommunication carriers that offer Voice over IP solutions to residential and commercial clients worldwide.
This class action investigation is based upon consumer reports that for some time, Lingo has been offering US-based consumers a residential calling plan Lingo has named “Lingo World Max.” According to reports from consumers, the Lingo World Max plan offers unlimited calls to over 70 countries for $23.95 a month. The 70 countries are listed on the web site and can be easily changed by Lingo. A consumer must sign a 2-year contract and agree to online billing.
Consumers have alleged that beginning sometime in 2009, Lingo has been unilaterally canceling customer who have signed up for the Lingo World Max unlimited calling plan. Lingo reserves the right to cancel a contract at its “sole discretion” if Lingo deems the consumer usage to be for “business purposes” or “unauthorized” purposes. It appears then that Lingo is simply canceling unprofitable consumers, not those that “improperly” use the Lingo World Max service for "business purposes".
If this has happened to you or if you can shed light on this investigation, please email us with your information.
Lingo and Primus Telecommunications Group, Inc. are telecommunication carriers that offer Voice over IP solutions to residential and commercial clients worldwide.
This class action investigation is based upon consumer reports that for some time, Lingo has been offering US-based consumers a residential calling plan Lingo has named “Lingo World Max.” According to reports from consumers, the Lingo World Max plan offers unlimited calls to over 70 countries for $23.95 a month. The 70 countries are listed on the web site and can be easily changed by Lingo. A consumer must sign a 2-year contract and agree to online billing.
Consumers have alleged that beginning sometime in 2009, Lingo has been unilaterally canceling customer who have signed up for the Lingo World Max unlimited calling plan. Lingo reserves the right to cancel a contract at its “sole discretion” if Lingo deems the consumer usage to be for “business purposes” or “unauthorized” purposes. It appears then that Lingo is simply canceling unprofitable consumers, not those that “improperly” use the Lingo World Max service for "business purposes".
If this has happened to you or if you can shed light on this investigation, please email us with your information.
Defendant Details
| Name (Stock Symbol) | Brief Description |
|---|---|
| Lingo Inc. | Lingo, Inc. is a subsidiary of Primus Telecommunications Group, Inc. Lingo offers telephone services using Voice over IP (VoIP). |
| Primus Telecommunications Group, Inc (PMUG) | Primus Telecommunications Group, Inc. is an international telecommunication company. Primus Telecommunications Group, Inc first entered the VoIP market in 1999 and owns and operates an extensive global network, including a VoIP network, which spans 150 countries and carries nearly 2 billion minutes of worldwide VoIP traffic annually and has 2.4 million customers. Primus exited Chapter 11 bankruptcy in July 2009, after restructuring its debt. |