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Best Buy shoppers may have been mislead to believe they were buying DirecTV equipment, but it was only leased.
Investigation Source
- Nationwide
Investigation Scope
Category Information
Investigation Topics
- Misrepresentation
- Excessive or Unauthorized Fees
Products or Services
- Televisions
- Satellite Television Equipment
Injury Type
- Monetary Loss
Investigation Details
Ongoing sweeping investigation into Best Buys and DirecTV's business practices.
One aspect of the investigation focuses on consumer reports that they purchased DirecTV hardware and services while shopping at Best Buy. These consumers were led to believe that they were purchasing to own outright the hardware, including the purchases of DirecTV receivers and digital video recorders. Many consumers pay large amounts of money to "buy" DirecTV equipment, only to later discover that the equipment they "bought" is actually leased and must eventually be returned to DirecTV.
One aspect of the investigation focuses on consumer reports that they purchased DirecTV hardware and services while shopping at Best Buy. These consumers were led to believe that they were purchasing to own outright the hardware, including the purchases of DirecTV receivers and digital video recorders. Many consumers pay large amounts of money to "buy" DirecTV equipment, only to later discover that the equipment they "bought" is actually leased and must eventually be returned to DirecTV.
Defendant Details
| Name (Stock Symbol) | Brief Description |
|---|---|
| DirectTV Group, Inc. (DTV) | Direct TV Group, Inc. provides digital television entertainment in the United States and Latin America via satellite. |
| Best Buy (BBY) | Best Buy owns and operates a chain of retail consumer electronics stores. |