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Mercedes-Benz might have installed and sold an analog version of its Tele Aid service even after Mercedes knew it would quickly become obsolete.
Investigation Source
- Nationwide
Investigation Scope
Category Information
Investigation Topic
- Defective Product or Service
Products or Services
- Tele Aid System
- Mercedes-Benz
Injury Type
- Monetary Loss
Investigation Details
Investigation and pending class action against Mercedes-Benz USA on behalf of individuals and entities who purchased or leased Mercedes-Benz automobiles, containing analog-based Tele Aid equipment, from authorized dealers.
The Tele Aid equipment provides communication, positioning and monitoring services for subscribers. The class action complaint alleges that Mercedes-Benz USA installed analog-based Tele Aid equipment in its automobiles and touted Tele Aid as an important safety feature, even though it knew that the equipment would cease to function as of January 1, 2008. Thus, it is alleged that Mercedes-Benz USA intentionally concealed this information from its consumers.
The Tele Aid equipment provides communication, positioning and monitoring services for subscribers. The class action complaint alleges that Mercedes-Benz USA installed analog-based Tele Aid equipment in its automobiles and touted Tele Aid as an important safety feature, even though it knew that the equipment would cease to function as of January 1, 2008. Thus, it is alleged that Mercedes-Benz USA intentionally concealed this information from its consumers.
Defendant Details
| Name (Stock Symbol) | Brief Description |
|---|---|
| Mercedes-Benz | Mercedes-Benz, a subsidiary of Daimler AG, manufacturers automobiles and vans. |