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Webloyalty.com might deceptively induce online shopping consumers to join its "Reservation Rewards" program without properly disclosing the fee associated with that program.
Investigation Source
- Nationwide
Investigation Scope
Category Information
Investigation Topics
- Unauthorized Billing Of Credit/Debit Card Or Home Mortgage
- Unfair and Deceptive Services
- Excessive or Unauthorized Fees
- Unauthorized Billing Of Credit/Debit Card Or Home Mortgage
Product or Service
- Online Membership Programs
Injury Type
- Monetary Loss
Investigation Details
Investigation into allegations that many consumers have been charged by Webloyalty.com for memberships in the Reservation Rewards program without authorization.
Consumers are mislead by deceptive pop-up screens or advertisements presented during the check-out phase of an on-line purchase, often in the form of a coupon for an amount off your next purchase. The pop-up or ad does not properly disclose that by signing up for the coupon the consumer is also signing up for the Reservation Rewards program with a recurring charge of $9 to $11. Consumers are often first alerted to the membership when they spot a recurring monthly charge on their credit card bill from WLI*RESERVATION REWARDS.
Webloyalty.com and the Reservation Rewards program have a history of complaints concerning deceptive marketing and selling strategies, unauthorized charges on consumers' credit cards, and non-cancellation of memberships following cancellation requests. In addition to deceiving people into membership, many consumers complain that Webloyalty.com makes it extremely difficult to cancel membership. Even after cancellation, consumers are often still charged fees. Weblayalty.com partners or has partnered with many on line retailers, including: Webloyalty.com; 50megs.com; AccStation.com; AirportparkingReservations.com; 123inkjets.com; Americart; AmericaWest; Batteries.com; Bizrate.com; Broderbund; Brylane Home; Buy.com; Carol Wright; CC Now Online Mail; Chadwick's; Choicehotels.com; Classmates.com; DeepDiscountDVD; Dell; Delta.com; Drugstore.com; eBags; Ebates.com; EB Games.com; E-Cost;egreetings.com; Expedia;Fandango; FTD.com; Geeks.com; Haband; Hotels.com; JCWhitney; Joann.com; KB Toys; Lane Bryant Catalog; The Learning Company; Marketworks.com; Movietickets.com; Onetravel.com; Orbitz; PETCO; Priceline; Redcats USA; Retail Cart; Reiverdeep Inc.; Romans.com; Skinstore.com; SmartBargains.com; Staples.com; Time-Life; UBID.com; United Online; VirtualCArt; VistaPrint; and Yahoo
Consumers are mislead by deceptive pop-up screens or advertisements presented during the check-out phase of an on-line purchase, often in the form of a coupon for an amount off your next purchase. The pop-up or ad does not properly disclose that by signing up for the coupon the consumer is also signing up for the Reservation Rewards program with a recurring charge of $9 to $11. Consumers are often first alerted to the membership when they spot a recurring monthly charge on their credit card bill from WLI*RESERVATION REWARDS.
Webloyalty.com and the Reservation Rewards program have a history of complaints concerning deceptive marketing and selling strategies, unauthorized charges on consumers' credit cards, and non-cancellation of memberships following cancellation requests. In addition to deceiving people into membership, many consumers complain that Webloyalty.com makes it extremely difficult to cancel membership. Even after cancellation, consumers are often still charged fees. Weblayalty.com partners or has partnered with many on line retailers, including: Webloyalty.com; 50megs.com; AccStation.com; AirportparkingReservations.com; 123inkjets.com; Americart; AmericaWest; Batteries.com; Bizrate.com; Broderbund; Brylane Home; Buy.com; Carol Wright; CC Now Online Mail; Chadwick's; Choicehotels.com; Classmates.com; DeepDiscountDVD; Dell; Delta.com; Drugstore.com; eBags; Ebates.com; EB Games.com; E-Cost;egreetings.com; Expedia;Fandango; FTD.com; Geeks.com; Haband; Hotels.com; JCWhitney; Joann.com; KB Toys; Lane Bryant Catalog; The Learning Company; Marketworks.com; Movietickets.com; Onetravel.com; Orbitz; PETCO; Priceline; Redcats USA; Retail Cart; Reiverdeep Inc.; Romans.com; Skinstore.com; SmartBargains.com; Staples.com; Time-Life; UBID.com; United Online; VirtualCArt; VistaPrint; and Yahoo
Defendant Details
| Name (Stock Symbol) | Brief Description |
|---|---|
| Webloyalty.com, Inc. | Webloyalty.com, Inc. provides online membership programs and other online services. |