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DirecTV might withdraw excessive early termination fees directly from its customers' bank accounts or credit cards without the customer's consent.
Investigation Source
- Nationwide
Investigation Scope
Category Information
Investigation Topics
- Unauthorized Billing Of Credit/Debit Card Or Home Mortgage
- Deceptive Late Fees
- Early Termination Fees
- Excessive or Unauthorized Fees
- Unauthorized Billing Of Credit/Debit Card Or Home Mortgage
Product or Service
- Satellite Television Equipment
Injury Type
- Monetary Loss
Investigation Details
Investigation of claims of consumers that DirecTV is imposing early termination fees on its customers who discontinue DirecTV's services before the expiration of the alleged term commitment. Consumers claim that DirecTV withdraws the early termination fees and other amounts allegedly due directly from its customers' bank accounts or credit cards without consulting the customers or otherwise obtaining their consent. The early termination fees can be as high as $480, and bear no relation to the damages, if any, incurred by DirecTV in connection with the early termination of service.
Defendant Details
| Name (Stock Symbol) | Brief Description |
|---|---|
| DirectTV Group, Inc. (DTV) | Direct TV Group, Inc. provides digital television entertainment in the United States and Latin America via satellite. |