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Microsoft's X-Box 360 Video Game Console may be defective as it is prone to scratch game disks leaving those disks unplayable.
Investigation Source
- Nationwide
Investigation Scope
Category Information
Investigation Topic
- Defective Product or Service
Product or Service
- Video Game Consoles
Injury Types
- Monetary Loss
- Property Damage
Investigation Details
Investigation and pending class action against Mircosoft in connection with consumer complaints regarding the Microsoft X-Box 360 Video Game Console.
Many consumers have complained that the X-Box 360 Console scratches game disks while they are being played. The scratches leave the disk ruined and unplayable.
The nationwide class action lawsuit seeks: reimbursement for consumers for the cost of games damaged by the Microsoft X-Box 360 Video Game Console, reimbursement for consumers who have paid a $20 fee to Microsoft Corporation under a limited disk replacement program offered on ten Microsoft games, repair, free of charge, the Microsoft X-Box 360 Video Game Console to prevent disks from being scratched, and/or reimbursement for consumers who have paid for an aftermarket repair solution.
Many consumers have complained that the X-Box 360 Console scratches game disks while they are being played. The scratches leave the disk ruined and unplayable.
The nationwide class action lawsuit seeks: reimbursement for consumers for the cost of games damaged by the Microsoft X-Box 360 Video Game Console, reimbursement for consumers who have paid a $20 fee to Microsoft Corporation under a limited disk replacement program offered on ten Microsoft games, repair, free of charge, the Microsoft X-Box 360 Video Game Console to prevent disks from being scratched, and/or reimbursement for consumers who have paid for an aftermarket repair solution.
Defendant Details
| Name (Stock Symbol) | Brief Description |
|---|---|
| Microsoft Corporation (MSFT) | Microsoft Corporation provides software products for computing devices worldwide. |