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Model year 2007 Chevrolet Tahoe, Chevrolet Suburban, and Chevrolet Avalanche may be defective and General Motors may have misrepresented the availability and usability of the Bose Sound System installed in these vehicles.
Investigation Source
- Nationwide
Investigation Scope
Category Information
Investigation Topics
- Defective Product or Service
- Misrepresentation
Products or Services
- Music Players And Systems
- Chevrolet
Injury Type
- Monetary Loss
Investigation Details
Investigation of consumer claims against General Motors in connection with the model year 2007 Chevrolet Tahoe, Chevrolet Suburban, and Chevrolet Avalanche trucks.
1. On some vehicles equipped with the Navigation System, consumers complain that they were overcharged for the Bose Sound System. In the sales brochures for the Tahoe, Suburban, and Avalanche, Chevrolet states that the Bose Sound System is included with Navigation Radio. Some buyers, however, were charged for both the Navigation Radio and the Bose Sound System.
2. Chevrolet advertised that the Tahoe, Suburban, and Avalanche vehicles are equipped with a delayed locking feature operated from the remote keyless transmitters which the trucks do not have.
3. Chevrolet advertised the Bose Audio System as coming with Digital Signal Processing and Surround Sound features, which the Tahoe, Suburban, and Avalanche do not have.
4. Chevrolet also advertised the Navigation radio as having a clock on the display screen, however some consumers have stated that the clock disappears and is not always visible.
5. Consumers have also stated that the outside rear view mirrors on the Tahoe, Suburban, and Avalanche vehicles vibrate during operation, blurring the view in the mirrors, making them unsafe and useable.
1. On some vehicles equipped with the Navigation System, consumers complain that they were overcharged for the Bose Sound System. In the sales brochures for the Tahoe, Suburban, and Avalanche, Chevrolet states that the Bose Sound System is included with Navigation Radio. Some buyers, however, were charged for both the Navigation Radio and the Bose Sound System.
2. Chevrolet advertised that the Tahoe, Suburban, and Avalanche vehicles are equipped with a delayed locking feature operated from the remote keyless transmitters which the trucks do not have.
3. Chevrolet advertised the Bose Audio System as coming with Digital Signal Processing and Surround Sound features, which the Tahoe, Suburban, and Avalanche do not have.
4. Chevrolet also advertised the Navigation radio as having a clock on the display screen, however some consumers have stated that the clock disappears and is not always visible.
5. Consumers have also stated that the outside rear view mirrors on the Tahoe, Suburban, and Avalanche vehicles vibrate during operation, blurring the view in the mirrors, making them unsafe and useable.
Defendant Details
| Name (Stock Symbol) | Brief Description |
|---|---|
| General Motors Corporation (GM) | General Motors Corporation is an automobile manufacturer. |
| Bose Corporation | Bose Corporation designs, manufactures and sells automotive parts and systems, industrial products and consumer products, with a primary focus on audio components and systems. |