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Ford Focus automobile may have defective ignition lock system causing the ignition lock to freeze.
Investigation Source
- California
Investigation Scope
Category Information
Investigation Topics
- Defective Product or Service
- Warranties
Products or Services
- Ignition System
- Ford
Injury Type
- Monetary Loss
Investigation Details
Investigation and pending class action against Ford on behalf of California residents who either own or lease a Ford Focus, or who have paid to repair or replace an ignition lock in a Ford Focus when they did own or lease that vehicle.
The class action complaint alleges that Ford has fraudulently concealed the existence of a defect in thousands of Ford Focus vehicles, which causes the ignition lock to freeze. And when the ignition lock fails, it is impossible to turn the key or start the vehicle's engine. Replacing the ignition lock can as much as $500, and consumers have reported that they have had to replace the lock more than once in the same vehicle. Although Ford has acknowledged the existence and magnitude of the problem, it has taken the position that it need not provide a cost-free repair because the problem is not safety-related. Focus owners who have experienced ignition-lock failure first-hand disagree, pointing out that being stranded in the wrong place at the wrong time can be very dangerous.
The class action complaint alleges that Ford has fraudulently concealed the existence of a defect in thousands of Ford Focus vehicles, which causes the ignition lock to freeze. And when the ignition lock fails, it is impossible to turn the key or start the vehicle's engine. Replacing the ignition lock can as much as $500, and consumers have reported that they have had to replace the lock more than once in the same vehicle. Although Ford has acknowledged the existence and magnitude of the problem, it has taken the position that it need not provide a cost-free repair because the problem is not safety-related. Focus owners who have experienced ignition-lock failure first-hand disagree, pointing out that being stranded in the wrong place at the wrong time can be very dangerous.
Defendant Details
| Name (Stock Symbol) | Brief Description |
|---|---|
| Ford Motor Company (F) | Ford Motor Company designs, develops, manufactures, and services cars and trucks worldwide. |