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AT&T might improperly charge certain subscribers for features and services for which the customers did not order or agree to pay.
Investigation Source
- Washington
Investigation Scope
Category Information
Investigation Topics
- Defective Product or Service
- Misrepresentation
- Over Charge
- Telephone
- Excessive or Unauthorized Fees
Product or Service
- AT T Cell Phone Plans
Injury Type
- Monetary Loss
Investigation Details
This is a broad and continuing investigation of AT&T's billing practices. This investigation led this this pending class action against AT&T.
AT&T improperly charged certain subscribers for services and features that the customers did not want or did not agree to pay for. AT&T therefore charged subscribers for services that the subscribers did not sign up for (often referred to as cramming).
AT&T improperly charged certain subscribers for services and features that the customers did not want or did not agree to pay for. AT&T therefore charged subscribers for services that the subscribers did not sign up for (often referred to as cramming).
Defendant Details
| Name (Stock Symbol) | Brief Description |
|---|---|
| AT&T, Inc. (T) | AT&T provides wireless and wireline telecommunications services globally. |