Hartford, through its subsidiaries, might have used a arbitrary and biased computer auditing program to reduce payouts under the medical payments coverage of property and casualty insurance policies.

Investigation and pending class action against Hartford Fire Insurance Company; Hartford Accident & Indemnity Company; Hartford Casualty Insurance Company; Hartford Underwriters Insurance Company; Twin City Fire Insurance Company; Pacific Insurance Company Limited; Hartford Insurance Company of Illinois; Trumbull Insurance Company; Hartford Lloyd's Insurance Company; Hartford Insurance Company of the Midwest; Hartford Insurance Company of the Southeast; Nutmeg Insurance Company; Sentinel Insurance Company Ltd.; Property and Casualty Insurance Company of Hartford.

The class action lawsuit alleges that these insuance companies used a biased computer auditing program designed to reduce amounts paid to medical providers to a predetermined arbitrary amount.

Medical providers and policyholders claim that the use of a biased computer auditing program designed to reduce amounts paid to medical providers to a predetermined arbitrary amount unfairly reduces payouts on claims. Specifically, the case covers medical providers and policyholders who accuse the company of implementing a third-party, biased computer auditing program to reduce payouts under the medical payments coverage of property and casualty insurance.