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Butler Financial Solutions and Heritage Warranty Insurance Risk Retention Group might have failed to properly and timely issue payments for repairs submitted to them under Vehicle Service Contracts.
Investigation Source
- Nationwide
Investigation Scope
Category Information
Investigation Topics
- Unfair and Deceptive Services
- Failure To Provide Prepaid Service
- Warranties
Product or Service
- Extended Warranty Vehicle Service Contract
Injury Type
- Monetary Loss
Investigation Details
Investigation and pending class action against Butler Financial Solutions, Heritage Warranty Insurance Risk Retention Group and Warrantech Automotive.
This matter involves generally the extended warranty contracts offered to all car owners by a variety of companies, marketed in a variety of manners. In this instance, the class action complaint alleges that holders of Vehicle Service Contracts purchased from Butler, with Heritage as the insurer, have submitted valid vehicle repair warranty claims, but that neither Butler nor Heritage will accept responsibility to issue payments under the policies, each asserting that the other is responsible, with the result being that consumers are unable to obtain the reimbursement for which they purchased insurance.
This matter involves generally the extended warranty contracts offered to all car owners by a variety of companies, marketed in a variety of manners. In this instance, the class action complaint alleges that holders of Vehicle Service Contracts purchased from Butler, with Heritage as the insurer, have submitted valid vehicle repair warranty claims, but that neither Butler nor Heritage will accept responsibility to issue payments under the policies, each asserting that the other is responsible, with the result being that consumers are unable to obtain the reimbursement for which they purchased insurance.
Defendant Details
| Name (Stock Symbol) | Brief Description |
|---|---|
| Butler Financial Solutions LLC | Butler Financial Solutions LLC sells extended warranty service contracts for automobiles. |
| Heritage Warranty Insurance Risk Retention Group | Heritage Warranty Risk Retention Group Inc. was a national insurer of independent vehicle service contracts. Its assets have been seized by South Carolina authorities. |
| Warrantech Automotive, Inc. | Warrantech Automotive, Inc., a subsidiary of Warrentech Corporation, develops, markets and provides warranty and service contract administration for automobiles, light trucks, recreational vehicles and automotive components. |