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Mercedes-Benz equipped and sold certain vehicles with wireless communication equipment called Tele Aid System, but failed to inform the consumer that the system would become obsolete and unusable after 2007.
Investigation Source
- Nationwide
Investigation Scope
Category Information
Investigation Topic
- Defective Product or Service
Products or Services
- Tele Aid System
- Mercedes-Benz
Injury Type
- Monetary Loss
Investigation Details
Investigation and pending class action complaint against Mercedes-Benz USA.
The class action complaint alleges that Mercedes equipped certain vehicles with an expensive communications feature, the Tele Aid System, while concealing from consumers the fact that the analog system on which it was based would be obsolete by the end of 2007 and that there would be significant additional cost required in order to keep the Tele Aid System operational. The Tele Aid System is a wireless communication technology which permits subscribers to, among other things, obtain emergency roadside assistance and roadside information.
It is believed that owners and lessees of Tele Aid System-equipped vehicles sold by Mercedes between 2000 and 2004, as well as some 2005 and 2006 models, are now unable to use their Tele Aid System without incurring significant costs to upgrade their Tele Aid System.
The class action complaint alleges that Mercedes equipped certain vehicles with an expensive communications feature, the Tele Aid System, while concealing from consumers the fact that the analog system on which it was based would be obsolete by the end of 2007 and that there would be significant additional cost required in order to keep the Tele Aid System operational. The Tele Aid System is a wireless communication technology which permits subscribers to, among other things, obtain emergency roadside assistance and roadside information.
It is believed that owners and lessees of Tele Aid System-equipped vehicles sold by Mercedes between 2000 and 2004, as well as some 2005 and 2006 models, are now unable to use their Tele Aid System without incurring significant costs to upgrade their Tele Aid System.
Defendant Details
| Name (Stock Symbol) | Brief Description |
|---|---|
| Mercedes-Benz | Mercedes-Benz, a subsidiary of Daimler AG, manufacturers automobiles and vans. |