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Microsoft"s Service Pack 1 to its Vista operating system reports installed memory not usable memory which may lead computer owners to think they have more meomry than they actually do.
Investigation Source
- Nationwide
Investigation Scope
Category Information
Investigation Topics
- Defective Product or Service
- Misrepresentation
Product or Service
- Microsoft Vista
Injury Type
- Monetary Loss
Investigation Details
Investigation and potential class action against Microsoft.
This investigation focuses on Microsoft's role in the dissemination of information that misleads consumers into believing that they have more memory than they actually do. On June 10, 2008, Microsoft released Service Pack 1 to its Windows Vista operating system. Service Pack 1 changed the way that memory is reported to computer users, reporting installed memory rather than usable memory. This modification results in certain computer users being led to believe that they have more memory than they actually do.
This investigation focuses on Microsoft's role in the dissemination of information that misleads consumers into believing that they have more memory than they actually do. On June 10, 2008, Microsoft released Service Pack 1 to its Windows Vista operating system. Service Pack 1 changed the way that memory is reported to computer users, reporting installed memory rather than usable memory. This modification results in certain computer users being led to believe that they have more memory than they actually do.
Defendant Details
| Name (Stock Symbol) | Brief Description |
|---|---|
| Microsoft Corporation (MSFT) | Microsoft Corporation provides software products for computing devices worldwide. |