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Verizon Wireless' practice of charging late fees may violate California law.
Investigation Source
- California
Investigation Scope
Category Information
Investigation Topics
- Defective Product or Service
- Deceptive Late Fees
- Over Charge
- Excessive or Unauthorized Fees
Product or Service
- Verizon Cell Phone Plans
Injury Type
- Monetary Loss
Investigation Details
Investigation and potential class action lawsuit against Verizon Wireless for its practice of charging California consumers a flat $5 late fee. The legal question of this investigation is whether that late fee violates California's consumer rights laws. Customers are charged to pay a late fee if they don't pay bills on time, but according to California consumer protection laws, there may be some inherent issues with charging a fixed late fee as a penalty.
We are also investigating legal issues with charging customers the same standard late fee penalty. Whether a plan costs $40 a month or all the bells and whistles for $200 the charge is the same.
We want to hear from any California residents who've paid one or more $5 late fee in the past four years.
We are also investigating legal issues with charging customers the same standard late fee penalty. Whether a plan costs $40 a month or all the bells and whistles for $200 the charge is the same.
We want to hear from any California residents who've paid one or more $5 late fee in the past four years.
Defendant Details
| Name (Stock Symbol) | Brief Description |
|---|---|
| Verizon Wireless | Verizon Wireless, a subsidiary of Verizon Communications Inc., operates a wireless voice and data network. |