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UPS might impose a litany of surcharges and fees, some of which may be deceptive and not properly disclosed.
Investigation Source
- Nationwide
Investigation Scope
Category Information
Investigation Topics
- Over Charge
- Excessive or Unauthorized Fees
Products or Services
- Shipping and Transportation
- Parcel Service
Injury Type
- Monetary Loss
Investigation Details
This is an investigation into the billing practices of UPS.
UPS assesses a litany of fees and surcharges including courier pickup charges, delivery area surcharge, delivery reattempt surcharge, inside delivery charge, inside pickup charge, residential delivery charge, residential pickup charge and fuel surcharge, which are assessed to customers in invoices. Although it is not uncommon for businesses to assess fees and surcharges, these fees/surcharges can be unfair and deceptive if not properly disclosed and assessed in a proper manner. This current investigation looks into whether UPS is improperly assessing certain fees or surcharges to customers. If you or your business have been assessed a fee/surcharge by UPS which you believe was improper, and would be willing to discuss your experience with us, please call.
UPS assesses a litany of fees and surcharges including courier pickup charges, delivery area surcharge, delivery reattempt surcharge, inside delivery charge, inside pickup charge, residential delivery charge, residential pickup charge and fuel surcharge, which are assessed to customers in invoices. Although it is not uncommon for businesses to assess fees and surcharges, these fees/surcharges can be unfair and deceptive if not properly disclosed and assessed in a proper manner. This current investigation looks into whether UPS is improperly assessing certain fees or surcharges to customers. If you or your business have been assessed a fee/surcharge by UPS which you believe was improper, and would be willing to discuss your experience with us, please call.
Defendant Details
| Name (Stock Symbol) | Brief Description |
|---|---|
| United Parcel Service, Inc. (UPS) | United Parcel Service, Inc., a package delivery company, provides transportation, logistics, and financial services in the United States and internationally. |