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Kenmore washing machines may be defective and prematurely require service and replacement electronics.
Investigation Source
- Nationwide
Investigation Scope
Category Information
Investigation Topic
- Defective Product or Service
Product or Service
- Washing Machine
Injury Types
- Monetary Loss
- Property Damage
Investigation Details
Investigation and pending class action lawsuit against Sears and Kenmore.
The Kenmore Elite HE3t and HE4t washing machine may be defective and require premature replacement parts and service. Specifically, the 'motor control,' 'central control,' 'circuit board' or 'computer board' failure. Many consumers have reported receiving am F11 error shortly after their warranty expired while others note receiving the F11 error within months of purchasing their washing machine. In many cases, consumers report that they had to replace the Kenmore Elite HE3t or Kenmore Elite HE4t's 'control board' or 'circuit board' to resolve the F11 error.
The Kenmore Elite HE3t and HE4t washing machine may be defective and require premature replacement parts and service. Specifically, the 'motor control,' 'central control,' 'circuit board' or 'computer board' failure. Many consumers have reported receiving am F11 error shortly after their warranty expired while others note receiving the F11 error within months of purchasing their washing machine. In many cases, consumers report that they had to replace the Kenmore Elite HE3t or Kenmore Elite HE4t's 'control board' or 'circuit board' to resolve the F11 error.
Defendant Details
| Name (Stock Symbol) | Brief Description |
|---|---|
| Kenmore | Kenmore is a brand of home appliances, which is owned by Sears. |
| Sears Holdings Corporation (SHLD) | Sears Holdings Corporation operates as a broadline retailer. |