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Qwest may be unlawfully charging customers a $200 "early termination fee" or "cancellation fee" when a customer terminates Qwest's internet service.
Investigation Source
- Nationwide
Investigation Scope
Category Information
Investigation Topics
- Unfair and Deceptive Services
- Early Termination Fees
- Excessive or Unauthorized Fees
Product or Service
- Qwest Internet Service
Injury Type
- Monetary Loss
Investigation Details
This a class action against Qwest Communications.
The class action complaint alleges that Qwest charges an "Early Termination Fee" or "Cancellation Fee" when certain customers seeks to end their internet service with Qwest. The class action complaint further alleges that these Early Termination Fees or Cancellation Fees are illegal and unenforceable, and that the class members never signed a contract agreeing to pay these fees.
The class action seeks to represent a class of Qwest customers that have been subjected to Qwest’s practice of charging these improper fees.
The lawsuit seeks damages and an order from the court prohibiting Qwest from charging Early Termination Fees or Cancellation Fees.
The class action complaint alleges that Qwest charges an "Early Termination Fee" or "Cancellation Fee" when certain customers seeks to end their internet service with Qwest. The class action complaint further alleges that these Early Termination Fees or Cancellation Fees are illegal and unenforceable, and that the class members never signed a contract agreeing to pay these fees.
The class action seeks to represent a class of Qwest customers that have been subjected to Qwest’s practice of charging these improper fees.
The lawsuit seeks damages and an order from the court prohibiting Qwest from charging Early Termination Fees or Cancellation Fees.
Defendant Details
| Name (Stock Symbol) | Brief Description |
|---|---|
| Qwest Communications International Inc (Q) | Qwest Communications International Inc. provides data, Internet, video, and voice services in the United States and internationally. |