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Trilegiant might enroll consumers into membership service without consent then impedes consumer's ability to cancel membership.
Investigation Source
- Nationwide
Investigation Scope
Category Information
Investigation Topics
- Unauthorized Billing Of Credit/Debit Card Or Home Mortgage
- Creation Of Roadblocks To Cancel Service
- Excessive or Unauthorized Fees
- On Line Retail
Product or Service
- Online Membership Programs
Injury Type
- Monetary Loss
Investigation Details
Ongoing investigation and pending class action lawsuit against Trilegiant on behalf of all persons in the U.S. who were charged on their bank, home mortgage, or debit accounts for any Trilegiant membership, and on behalf of all California residents who were charged on their credit cards for Trilegiant memberships. Trilegiant establishes subscriptions for its membership programs in consumers’ names without their informed consent, and also impedes consumers’ ability to cancel these memberships. Trilegiant’s memberships are marketed under a number of different names, including “Just for Me,” “Great Fun,” “Travelers Advantage,” “Shoppers Advantage,” “Autovantage,” “Credit Alert,” “Complete Home,” “Health Saver,” “Great Options,” “Netmarket.com,” “Buyers Advantage,” “Privacy Guard,” among others.
Defendant Details
| Name (Stock Symbol) | Brief Description |
|---|---|
| Trilegiant Corporation | Trilegiant Corporation offers online memberships. Trilegiant is the successor to Cendant Membership Services, Inc. and Cendant Incentives. |