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Best Buy customers might have been duped into believing they purchased DirecTV satellite receiver, but it turns out to only have been "leased".
Investigation Source
- Nationwide
Investigation Scope
Category Information
Investigation Topics
- Defective Product or Service
- Misrepresentation
- Excessive or Unauthorized Fees
Products or Services
- Televisions
- Satellite Television Equipment
Injury Type
- Monetary Loss
Investigation Details
Investigation and pending class action against DirecTV and Best Buy, alleging that the companies fail to adequately disclose that a purchase of a DirecTV satellite receiver is considered by DirecTV to be a 'lease', for which it charges consumers monthly lease fees. Our action is on behalf of consumers nationwide, further alleging that consumers instead believe that they own the receivers they purchase from DirecTV or its retailers, like Best Buy, and only later discover that they must pay lease fees, and return their receivers if they cancel their DirecTV subscription.
Defendant Details
| Name (Stock Symbol) | Brief Description |
|---|---|
| DirectTV Group, Inc. (DTV) | Direct TV Group, Inc. provides digital television entertainment in the United States and Latin America via satellite. |
| Best Buy (BBY) | Best Buy owns and operates a chain of retail consumer electronics stores. |